For consultants
Working sessions die in your notes.
Client working sessions. Discovery interviews. Stakeholder workshops. The work happens in the room — then you spend twice as long reconstructing what was said into deliverables.
What breaks
The deliverable takes twice as long as the session.
01 · Reconstruct
Listening, then typing, then more typing
You took rough notes during the call. Now you're spending two hours turning them into a deliverable. Half the substance is gone — you're filling gaps from memory.
02 · Commitments
"Did we say Thursday or Friday?"
Every session produces commitments. Next steps. Decisions. Open questions. They live in your head until something slips, then everyone's looking for the paper trail.
03 · Continuity
Six sessions in, what did we decide?
The client asks for a summary of progress across the engagement. You're piecing together six sets of notes, trying to find when a decision was made and who made it.
Ask the recordings
Ask the recordings. Get answers with timestamps.
Draft a recap email from today's session.
Three decisions made. Two open questions assigned to the client team. One follow-up for you by next Tuesday. Draft cites each point back to the exact moment in the recording — ready to send in two minutes.
Today · 11:04Today · 28:09
What did we decide about the rollout phasing?
Phase 1 is the pilot team (designated in week 2). Phase 2 expands to the full org after a 4-week review. The head of ops pushed back on timing — that's unresolved.
Week 2 · Call 1Week 4 · Call 2
What commitments are still open across the engagement?
Four open items across six sessions. Two assigned to the client (pending since week 3). Two assigned to you — one delivered, one due Friday. Each one traceable to the call and timestamp.
6 sessions · last 5 weeks
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